Professional AND empathetic treatment!!!

from
Member First Name
LORNA
| February, 28 2022 | for Jay S. Cooperman, MD

I AM THANKFUL TO SAY THAT MY VIP DOCTOR IS DR. JAY COOPERMAN. (FEB 28, 2022)
AS I AM SEVERELY LIMITED MOBILITY-WISE, OFFICE VISITS ARE, FOR THE TIME BEING, NOT POSSIBLE. DR COOPERMAN HAS THEREFORE MADE SEVERAL HOUSE CALLS.
AFTER PHONING SHORTLY BEFORE ARRIVING, GIVING ME AMPLE TIME TO READY MYSELF FOR THE APPOINTMENT, HE ALWAYS ARRIVES WITH A SMILE ON HIS FACE WHICH HE THEN IMMEDIATELY COVERS WITH A MASK.
THEN TOO, IF MANIPULATION OF A BODY PART IS NEEDED, HE TAKES INTO CONSIDERATION MY PAIN LEVEL DURING THESE PROCEDURES AND STOPS BEFORE IT BECOMES UNBEARABLE WHEREAS, IN THE PAST, I HAVE, MANY A TIME, TAKEN DAYS AFTER A DOCTOR’S EXAMINATION, TO GET MY PAIN LEVEL BACK DOWN TO SOMETHING ACCEPTABLE!
I HAVE LEARNED, OVER THE YEARS, TO DO A LOT OF RESEARCH ON MY OWN THROUGH REPUTABLE MEDICAL SOURCES, FOR EX. MAYO CLINIC, AS I HAVE A VERY COMPLICATED MEDICAL HISTORY. CONSEQUENTLY, I ALWAYS HAVE NUMEROUS QUESTIONS. AFTER LISTENING ATTENTIVELY TO MY CONCERNS, DR. COOPERMAN, WITHOUT FAIL, HAS RELEVANT, INFORMATION TO SHARE WITH ME BASED ON NEW FINDINGS/STUDIES AND HIS EXPERIENCES WITH OTHER PATIENTS.
HE IS ALSO READILY ACCESSIBLE AFTER OFFICE HOURS.
EVEN WHEN NECESSARY, I FEEL BADLY BOTHERING HIM OUTSIDE OFFICE HOURS BUT HE ALWAYS ASSURES ME THAT I AM NOT TROUBLING HIM AND NEVER MAKES ME FEEL RUSHED.
I HAD TO CONTACT HIM ONCE, ON A SUNDAY, WHILE HE WAS ON VACATION, CONCERNING SOME BLOOD TESTING SCHEDULED WITH PTI (PROFESSIONAL TECHNICIANS), ON THE NEXT TUESDAY MORNING. AS I WAS NOT FEELING WELL, I CONTACTED HIM TO SEE IF AN ADDITIONAL BLOOD TEST COULD ALSO BE DONE. HE IMMEDIATELY KNEW WHICH BLOOD TEST MIGHT HELP DIAGNOSE MY NEW SYMPTOMS AND TOLD ME HE WOULD TRY AND HAVE IT ORDERED ON TIME FOR THE IN HOME BLOOD DRAW THAT TUESDAY (EVEN THOUGH HE WAS ON VACATION THAT WHOLE WEEK).
WHEN I CALLED PTI AS SOON AS THEY OPENED 8AM MONDAY MORNING, TO QUESTION THE CHANCES OF ADDING ANOTHER BLOOD TEST, THEY IMMEDIATELY INFORMED ME THAT DR. COOPERMAN HAD ALREADY ADDED IT TO TUESDAY’S BLOOD DRAW. AMAZING!!
HE ALSO SURPRISED ME WHEN HE CALLED TO CHECK ON ME DURING HIS VACATION AS HE KNEW I WAS NOT FEELING WELL.
I AM SURE THAT MANY OTHER PATIENTS ALSO BENEFIT GREATLY FROM DR. COOPERMAN’S EXCELLENT CARE. IT IS RARE INDEED TO FIND A DOCTOR WHO IS NOT ONLY SO MEDICALLY PROFICIENT BUT ALSO EMPATHETIC!! HE ALSO HAS A GREAT SENSE OF HUMOR!

Top