My Everyday Moments

You can always find a doctor in any specialty to do that in which they are trained. Something that
they specialize in doing, all the time, and only that specific trait. Those are the moments when, after treatment, you remember as life changing.
An Orthopedic surgeon relieves you of your chronic back pain by fusing your discs.
An allergist provides you with a solution to years of undiagnosed, unknown etiology, years of a continous skin problem (itching, rashing, reddening, embarrassing, frustrating) that you've practically given up on finding any relief for.
The moments of life changing doctors that come up with a cure, name, solution, to whatever had been your own private hell, are numerous. It just may take you a while to find them.

However, on the otherhand, what about those everyday frustrations with going to the doctor, making phone calls, setting up appointments, getting that call back from the doctor, or even getting the office to answer the phone or even call you back. What about being put on hold and then getting dropped from the queue? These are the everyday annoyances that turn a little thing into big frustrations that can make life questionable at times.
So where I find the most monumental and most appreciative doctor moments is in my MDVIP General Physician, Dr Lawrence Allen and his staff. It's not that one specific moment, but the everyday gratitude of actually speaking to his front nurse Julie, when she answers the phone. When she always has the same pleasant voice and tone that makes me feel like she cares.
It's when I leave a message for Denny, Dr Allen's back office nurse, and she always calls me back. Even though she knows it's most likely going to create more work for her when she does. Calling my pharmacy, faxing my pharmacy the additional required authorization forms, yet again. And then calling my pharmacy when they insist they haven't received them, which we know is not the truth. She has the patience of a saint. You have no idea how pleasant these ladies make my life just by them dealing with other referring doctors, pharmacies, radiologists, and all the other medical field. Not until you've experienced the lack of results yourself do you actually appreciate all they do.
I can and do, tell Dr Allen everything. He listens and never makes me feel like he is too busy. He listens to me vent, complain, and even cry. He will always help me find resolution for whatever is ailing me. I have even called him on his cell phone on Sundays. Once from the pharmacy because they had a problem with the perscription and he went in to the office to get the perscription corrected for me. Frustration with pharmacy: check. Completed. Who else would have done that? No doctor I've ever heard of.
And another Sunday I called Dr Allen when I had covid symptoms. Two urgent care facilities only suggested zinc and vitamins, which did nothing for my breathing symptoms. Dr Allen called in a perscription to help with my breathing and I felt better by the next day.
These are all the things that matter. The things that build up and frustrate you.
I'm not discounting the monumental moments when your specialist give you relief for, or finds a cure that changes your life in some way. But we expect that from a specialist. That's their job.
However, we've gotten away from receiving the quality of patient care and professionalism that we really did receive in years of past.
I feel beyond grateful for Dr Allen and his staff at MDVIP that I can't even imagine life as I'm getting on in years, without them.