More than a moment

Dr. Erin O. Lavin The quality of a relationship can best be measured by the quality of communication between two people. Yet quality communication is rarer than most would believe: it requires the conscientious development of skills and a secure, empathetic personality that listens with skill, speaks with skill and conveys a measure of trust to enable each party to feel safe. Telling is not talking, and certainly it is not, in itself communication. Dr. Erin O. Lavin believes that emotional, physical and mental fitness go hand-in-hand. To be successful in her diagnoses and treatments of patients she is exceptionally skilled at communicating, not to her patients but skillfully with them. This is not an anomaly or “one time” or thing. As a patient I have come to expect it and to depend on it at every meeting. From this grows trust, quality in our relationship and the highest level of patient/doctor communication possible. Whether in her office or casually on a street I am always greeted with a smile and expressions of joy at our meeting. She has a beautiful smile which never fades, sometimes a girlish giggle that reveals an inner happiness, and an air of equality that emanates respect for all, whatever their station. There is absolutely no trace of academic or professional arrogance here. One is always left with the feeling that “we” communicated, and that feeling reveals the quality of relationship Dr. Lavin has with her patients, her colleagues and her staff. Dr. Lavin cares about me as well as for me, and I feel it at all times.