A year later, Utah doctor reflects on her switch to concierge care

Beth Hanlon grabs the stethoscope she keeps roped around the headrest of her car's passenger seat and strides through the double doors of a Salt Lake City nursing home, her first "house call" of the day.

"Hi, Nancy. How are you? Do you remember me? What's my name?" she asks, spotting her patient, 87-year-old Nancy Palmer, across the foyer in a wheelchair, sipping juice with a half-dozen other residents.

"You're my favorite person, that's all I know," says Palmer, who has dementia. "It's so nice of you to come, as busy as you are."