MDVIP Ambassador Jennifer Davenport

Jennifer Davenport, who works for MDVIP affiliate Dr. Richard Rayner in Harrisburg, PA, is an MDVIP Ambassador for going above and beyond the call of duty and making her patients feel welcome, valued and loved.

"The people who are most impactful in my life are my parents. I have witnessed them working hard and often struggling to provide for our family. My mother was a stay at home mom because she valued the importance of being there for our family. This meant that my father would sometimes work two jobs to make ends meet. Never once did I hear them complaining about the sacrifices they have made on our behalf. I am very fortunate to have such inspiring role models." —Jennifer Davenport

Noteworthy Nominations:

Not only is Jen professional, she is kind and caring. When my aunt (who is also a patient) who doesn't drive needed more samples of a new drug while she waited for approval from her insurance company, Jen offered to deliver them to her house. You will not find that sort of care anywhere else!
--Patient of Dr. Rayner

Jen Davenport is simply the best medical office assistant with whom I have worked in my 50 years. I say this because I have had life-long medical issues and have had exposure to good and not-so-good medical offices. Jen is exceptional in-patient relations, scheduling, and triaging communications in such a way that I have never felt rushed, brushed off or diminished. She is the perfect assistant for Dr. Richard Rayner, as well as being the perfect patient liaison. 
--Patient of Dr. Rayner

Jen from the day we first talked I felt comfortable. Let me give a little backstory, we transferred from NYC to Harrisburg, my husband has diabetes which were uncontrolled at the time which caused a lot of other issues, heart disease, kidney failure, blindness in one eye and overall sense of fatigue. If this is not enough in a family's life I was diagnosed with MS last fall and I decided I too to join MDVIP, so I could feel like I have someone to help me through the beginning stages of MS. So back to sweet, wonderful Jen Davenport, she always and I mean always is very cognitive our current condition and acts accordingly more like a friend though very warm and comforting yet challenging. We have left many a practice due to receptionist assistant/nurses but Jen not only rocks at all, she and Dr Rayner r a dynamic team. Our 14-year-old daughter also comes, and I know both have helped her immensely and Jen has never failed to make her feel comforted and cared for. We are grateful.
--Patient of Dr. Rayner

Jen has been a lifesaver. I have been dealing with significant medical issues, and Jen has always been patient and helpful. From juggling appointment times so that I could make my other appointments to helping with calls and questions to ensuring critical paperwork was filed accurately and on time with insurance companies to just being friendly, Jen has been a valuable asset working with Dr. Rayner and me to meet my health needs and goals! Jen does not just check the box. Jen pays a great deal of care regarding patient needs and providing maximum customer service. Kudos to Jen for fantastic work!
--Patient of Dr. Rayner